Benefits:

401(k)

Paid time off

Training & development

Opportunity for advancement

Benefits/Perks

Entry level position

Full time 40 hours/week

Mon-Fri day shift

Hourly pay from $19 - $22

Paid Time Off

Careers Advancement Opportunities

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with consumers regarding the collection of those funds. The ideal candidate is dependable, reliable with excellent negotiation and interpersonal skills as well as the ability to work with limited supervision.

Responsibilities

Review accounts to collect and negotiate overdue payments

Research member information and historical data on accounts

Communicate with members regarding overdue accounts

Collect payments and provide full resolution

Maintain accurate documentation of account status and collection efforts

Report on collection activity and present to management

Qualifications

High school diploma/GED required, a college degree is preferred

Previous experience as a Collection Specialist or in a similar position

Understanding of collection techniques

Knowledge of debt collection laws and regulations

Familiarity with Microsoft Office, Excel, and computer databases

Ability to work well under pressure

Excellent verbal and written communication and negotiation skills