Collection Specialist

Gas Retailer

Collection Specialist

Clinton, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Holiday Pay

    Life Insurance

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Opportunity for advancement

    Vision insurance

    This position is responsible for resolving overdue bills. The successful candidate must be able to work independently and possess excellent communication skills including the ability to negotiate.

    Responsibilities

    Monitor accounts on a daily basis to identify customers with outstanding payments

    Notify customers with overdue payments and provide options for repayment

    Take the lead role in the legal process of securing delinquent payments

    Investigate billing errors and disputes

    Create reports to track payments and prioritize accounts having the biggest financial impact on the company

    Review credit policies and implement revisions when necessary

    Education and Experience

    Degree in Accounting, Finance Business Management or equivalent experience

    3-4 years of experience in high volume collections

    Negotiation skills including collection techniques

    Excellent communication skills, both verbal and written

    Strong computer skills with proficiency in Microsoft Office, especially excel.

    Benefits

    Competitive salary

    401(k) including up to a 4% company match

    Medical, dental and vision insurance

    Vacation and sick days

    Holiday Pay