Collection Specialist

Services By J National LLC

Collection Specialist

Dallas, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    Benefits/Perks

    Careers Advancement Opportunities

    Flexible Scheduling

    Competitive Compensation

    Job Summary

    We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.

    Responsibilities

    Review accounts to discover overdue payments

    Research client information and historical data on accounts

    Communicate with clients regarding overdue accounts

    Maintain accurate documentation of account status and collection efforts

    Report on collection activity and present to management

    Qualifications

    High school diploma/GED required, a college degree is preferred

    Previous experience as a Collection Specialist or in a similar position

    Understanding of collection techniques

    Knowledge of debt collection laws and regulations

    Familiarity with Quickbooks, Microsoft Office, Excel, and computer databases preferred

    Ability to work well under pressure

    Excellent communication and negotiation skills

    Teamplayer and good telephone voice.