Collections Associate

Career Personnel

Collections Associate

Montgomery, AL
Full Time
Paid
  • Responsibilities

    **CREDIT CHECK REQUIRED!!! - ITEMS TO BE REVIEWED TO DETERMINE ELIGIBILITY WILL BE: BANKRUPTCY, CHARGED OFF DEBT, PAST DUE AND UNPAID DEBT, FINANCIAL COURT JUDGEMENTS. IF YOU HAVE ANY OF THESE ITEMS IN QUESTION, YOU ARE NOT ELIGIBLE FOR THIS JOB.

     

    **PAY: STARTING AT $15.00 PER HOUR DURING PROBATIONARY PERIOD. AFTER THIS TIME, APPROXIMATELY $1,000.00 PER MONTH EXTRA IN COMMISSIONS AND BONUSES WILL ALSO BE PAID.

     

    Position Summary:

    The Collector I position is responsible for contacting consumers in order to negotiate payment arrangements and performing skip tracing techniques in order to locate consumers so that they may collect the debt.

     

    Responsibilities:

    • Works on an automated and manual dialing platform making outbound calls and receiving incoming calls.
    • Talks with consumers while constantly and accurately making notes and updating account information.
    • Takes immediate pays by phone and sets up future payment arrangements.
    • Takes insurance information from consumers and will send to another department for filing.
    • Uses websites to handle payments by phone, search for location information to contact consumers, verify death, and any other related purpose.
    • Overcomes stalls and objections and suggests different money source options.
    • Assists in training of new employees.

    Requirements:

    • Must be self-motivated, reliable, and have good negotiation skills.
    • Must be adaptable, assertive, persistent, and caring.
    • Must have good listening and problem solving skills.
    • Able to communicate clearly and accurately.
    • Maintains the highest level of confidentiality.
    • Maintains composure at all times while working with consumers.
    • Ability to pass a credit check.