Job Description

Job Description

• Take ownership of the corporate customer collections
• Demonstrates strong client service skills, teamwork, and collaboration
• Proactively plans and multitasks to maximize productivity
• Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
• Credit review for new or potential clients
• Collection of overdue accounts/past due invoices
• Communicate with external and internal clients in a clear, concise, and professional manner
• Resolves invalid or unauthorized deductions by working with project management
• Verifies validity of account discrepancies by obtaining and investigating information from sales, project management and customers
• Interfacing directly with customers to develop and implement workout plans to bring their accounts into compliance; this may involve researching and addressing customer questions, resolving outstanding issues, providing back up or past invoices, etc.
• Effectively and timely resolve customer discrepancies, billing issues, short-payments, unapplied cash reconciliations and disputes
• Generating and distributing correspondence and reports to assist in the collections process
• Weekly updates with the Group Leader on progress and issues
• Create monthly report for monthly overdue meeting

Qualifications

Qualifications

• _ ** At least one year experience in commercial collections**_
• _ ** At least 6 months experience in invoicing**_
• _ HS diploma and experience minimum_ ; Business school or college degree with emphasis on business, accounting, and computer encouraged.
• Experience with Excel
• Very good organizational skills; self-motivation; good oral and written communication skills (with those at all levels within the company); attention to detail; work independently and follow through; reason and solve problems; cooperative and pleasant attitude toward coworkers; willingness to work overtime when necessary; flexibility; lift 50 pounds; problem-solve; accuracy when dealing with numbers; multitask

Additional Information

Position is full-time, Monday - Friday 8:00am - 4:00pm. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

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Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.