Collector

Kimbrell's Furniture

Collector

Concord, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Vision insurance

    105 year-old company and stronger than ever!

    Kimbrell’s Furniture is looking for motivated, enthusiastic, and hard-working individuals to join our Call Center team. The Call Center at Kimbrell's Furniture immediately hiring for an agent at our Concord, North Carolina facility.

    We know that for you to give your best, you need to be at your best; that’s why we are serious about work life balance. Position is Full time.

    Responsibilities:

    Locating and contacting debtors to inquire about their payment status

    Minimize objections for payment and suggest available customer-friendly payment options

    Update account status and database regularly

    Use software to keep detailed notes regarding conversations with customers and outcomes

    Accepts payments over the phone via credit card

    The above list of responsibilities for Collector are subject to change or be added to during the course of employment as the operational needs of the department changes

    Requirements:

    Cooperative disposition and ability to work in a team setting

    Positive attitude

    Desire to learn and develop professionally

    Attention to detail and the ability to reason and think quickly and effectively

    Excellent communication skills

    Some experience in collections preferred but not required. Will train the right candidate

    Must be available to work Mon - Fri between 8am and 8pm and alternating Saturdays

    The above listed are the major duties and responsibilities associated with Credit Specialist role; these responsibilities and duties may change during the course of employment.