Job Title: Collector

Location: Chino Hills, CA 91710

Overview

We are seeking a motivated and detail-oriented Collector to join our team in Chino Hills, CA. In this role, you will play a crucial part in managing accounts receivable and ensuring timely payments from our clients. If you have a knack for communication and a passion for helping others, we want to hear from you!

Responsibilities

• Contact clients via phone, email, or in-person to collect outstanding payments.
• Maintain accurate records of all communications and transactions.
• Negotiate payment plans and settlements with clients as needed.
• Resolve disputes and issues related to billing and payments.
• Collaborate with other departments to ensure smooth account management.
• Prepare and send out collection letters and notices.
• Monitor accounts for delinquency and follow up on overdue payments.
• Provide excellent customer service while maintaining professionalism.
• Handling small claimms filing and court appearances.
• Lien & Releases.

Qualifications

• High school diploma or equivalent; further education in finance or business is a plus.
• Proven experience in collections or a related field.
• Strong communication and negotiation skills.
• Ability to handle sensitive information with confidentiality.
• Proficient in Microsoft Office Suite and experience with collection software.
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a team.
• Positive attitude and a problem-solving mindset.

Salary info:

$25 - $30 / hr