College Tours Coordinator (CTC) (40 hours, Full-time) Exempt

College Mentoring Experience College Tours Coordinator organizes and facilitates local and national college campus tours and/or visits for program and community youth. The College Tours Coordinator supports youth and families with knowledge and guidance through college exposure and other related processes ensuring youth are provided essential resources in making an informed decision and effectively navigate college enrollment. The College Tours Coordinator reports directly to the Executive Director.

RESPONSIBILITIES ARE BUT NOT LIMITED TO:

Develop and maintain relationships with local and national colleges/universities

Coordinate and plan college campus tours, and overnight/extended college campus visits

Attending day tours and some overnight tours with students and families, developing and conducting learning activities for tour experiences to ensure that students maximize their experience

Communicate with youth, families, and community partners/stakeholders via email, phone, and social media marketing college campus tours and events

Represent College Mentoring Experience positively in the community to youth, parents, and community members and partners

Collaborate with administrative staff and other team members to plan and execute program workshops and events

Recruiting and meticulously tracking application and registration statuses for both scholars and parents/chaperones intending to attend tours

Researching colleges and universities in order to share school summaries to help students and parents learn about their options

Maintaining accurate data and sending out timely and accurate communication to scholars and parents/guardians regarding tour logistics

Reviewing applications to determine colleges that will best fit students' interests and needs and recommending tours to take

Maintaining programmatic data that helps to ascertain the effectiveness and frequency of programming

Monitoring and updating program budget and spending documents to ensure that tours are conducted within budget and all receipts and spending records are appropriately reported and filed

Meeting individually with students and parents to help review and update their personal "roadmap" showing where they have toured as a part of CME and where they plan to tour in the future

Attend staff meetings, workshops and events as required

The job may require some weekend and evening hours

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to stay abreast of changing trends and best practices

Demonstrated ability to develop and lead high-performing teams

Critical thinking and ability to use good judgment to solve problems

Proven ability to use data and analytics to tell a story and influence change

Strong interpersonal and collaborative skills

Exceptional oral and written communication skills

Ability to be flexible and responsive in managing multiple projects in a fast-paced environment

Advanced knowledge of Microsoft products (Excel, PowerPoint, Word, Outlook, Forms, and Teams)

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.

Specific vision abilities required by this job include close vision requirements due to computer work.

Light to moderate lifting may be required.

Regular, predictable attendance is required.

COMPETENCIES:

Leadership - Guide and inspire team members to achieve and exceed organization and program goals while fostering loyalty and growth.

Program Success - As a program coordinator build strong relationships with youth, and families, understanding their needs and ensuring their success with our platform. Promote increased adoption and expansion of our processes across the organization.

Continuous Improvement - Advocate for and implement a culture of continuous learning and improvement within the team. Drive initiatives that improve satisfaction and team efficiency.

Interpersonal Impact - Communicate and influence effectively, using language appropriate to the situation and audience. Openly share information and create an inclusive work environment by seeking input, listening, and demonstrating respect for others.

Cross-Functional Collaboration - Collaborate with other staff to align company goals and effectively address conflict and other barriers to effective teamwork.

QUAILIFICATIONS:

Bachelor's degree in education, counseling, social work, or a related field is required

Previous experience in mentoring programs, non-profit organizations, or related educational support initiatives

High level of expertise in child safety and risk management

Must be able to successfully pass background checks

Must have a valid driver’s license, and access to reliable transportation

Must have proof of COVID vaccination

Strong interpersonal and communication skills

Ability to work collaboratively with diverse stakeholders

Organizational and project management skills

Knowledge of best practices in mentoring and student support services

BENEFITS:

401K Plan

Healthcare Reimbursable Allowance

Life Insurance

Paid Time Off

Paid Holidays

Professional Development

Public Service Loan Forgiveness Program (PSLF)

For more information about College Mentoring Experience, please visit www.collegementoringexperience.org.

College Mentoring Experience does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.