Commercial Business Development Representative

SERVPRO of Freehold

Commercial Business Development Representative

Waldwick, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company car

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    401(k) matching

    Summary

    Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.

    Primary Roles and Responsibilities

    1. Daily Route Preparations

    Regular meeting attendance

    Continuing education and coaching with Manager

    Daily contact preparations and job referral activity

    Daily priorities planning

    Reporting & Administration

    1. Route Contacts Business Development

    Execute Contact Business Development Cycle

    Document Progress

    Develop sales objectives

    Debrief with Manager

    Execute referral and client appreciation activities

    1. Commercial Business Development

    Conduct ERP (Emergency Readiness Program) presentations

    ERP data collection

    Develop and present ERP program to clients

    Regular client visits and follow-up to ensure priority readiness

    1. Entertainment & Events

    Coordinate continuing education events for clients

    Coordinate marketing & entertainment events

    Professional association participation

    Participate in professional networking events

    Necessary Experience and Skill Set

    A minimum 3 years of progressively responsible business-to-business sales experience

    Experience with sales and marketing within the service sector

    Superb sales, customer service, administrative, and verbal and written communication skills

    Strong business and financial background and process- and results-driven attitude

    Experience in the commercial cleaning and restoration or insurance industry is desired

    Working knowledge of current business software technologies is required

    Formal Education/Training

    Bachelor’s degree in marketing or business or equivalent experience.

    Physical and Work Environment Requirements

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.

    Normal Working Hours, Additional Working Hours, and Travel Requirements:

    This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.