Guidelines

Interns will have a liaison assigned to them throughout their internship. The liaison will oversee the student’s progress and development within each department and branch of the company. Each intern will have the opportunity to be exposed to all facets of the work performed by Bland Landscaping Company Inc. The exposure will vary in length based on the respective relativity of the intern’s interests and the company’s make-up of work available when the internship is available. Unfortunately, with seasonality and scheduling such that they are, there is always the possibility that the student may not get to experience a specific desired opportunity. While this is not our intent, we prefer to be upfront with the fact that our schedule varies greatly from one season to the next, as is the nature of this industry.

All interns will undergo an orientation period with Human Resources at the beginning of their internship. As a participant in our internship program, we expect you to ask questions and communicate with those training you. They, as well as you, are going through a learning experience. Your input and participation within the department are welcomed. ** Our goal is to enhance your knowledge of our industry, and we ask that you develop our sense of commitment to excellence.**

After completing a successful in-person interview, the internship schedule will be discussed and adjusted to accommodate each student's specific career goals. Listed below is a basic schedule structure.

Total Schedule: 43 days / 8 weeks (40 scheduled days + 3 make-up days)

Week 1-2: CGM Production & Production Management (10 days)

• Learn basic commercial grounds maintenance techniques, including mowing, edging, trimming, pruning, and weeding.
• Assist Crew Leader with routine property maintenance tasks through hands-on experience with commercial landscaping equipment, including mowers, blowers, weed eaters, and hand pruners.
• Observe and learn about production planning and scheduling.
• Assist with crew assignments and equipment allocation.
• Understand all aspects of daily production operations and routing.

Week 3: CGM Lawncare Management (5 days)

• Learn about lawn care practices and maintenance and understand their importance.

· Assist with lawn care and IPM applications at the assigned technician's discretion.

Week 4: Estate Gardening (5 days)

• Learn about high-end residential horticulture practices and understand the challenges in EG.
• Assist with maintaining estate gardening properties through hands-on experience with landscaping equipment, including mowers, blowers, weed eaters, and hand pruners.

Week 5: CGM Account Management (7 days)

• Learn about client communication and relationship building.
• Assist with scheduled site visits and customer meetings, shadowing assigned Account Managers at their discretion.
• Understand the account management process and their role in providing excellent service.

Week 6: CGM Branch Management (3 days)

• Intended as one day with the assigned ABM and one day with the Branch Manager.
• Gain insight into branch operations and management.
• Understand the responsibilities of a branch manager.

Week 7: Irrigation Service (5 days)

• Learn about irrigation system maintenance, troubleshooting, and necessary repairs.
• Assist with troubleshooting and repairs.
• Daily tasks could include digging, shoveling, and raking, as well as other hands-on experiences. PPE will be assigned as needed.
• Understand the principles of efficient water management in landscaping.

Week 8: Commercial Landscape Enhancement (5 days)

• Learn about commercial landscape enhancement design and installation.
• Understand landscape enhancement design's role in creating and improving attractive, functional outdoor spaces.
• Assist the assigned Production Manager and team with job layout and implementation. Daily tasks include digging, shoveling, raking, and other hands-on experiences.
• Learn about job scheduling and all aspects of planning, including material sourcing and equipment/labor allocations.

Week 9: Internship Review and Presentation (3 days)

• Reflect on the internship experience and key takeaways.
• Prepare and present a final project or presentation required by the program.
• Discuss future career goals and opportunities with your supervisor.

Qualifications

1. Must be enrolled in a horticulture-related curriculum pursuing an Associate’s or Bachelor’s degree.
2. G.P.A. of 2.5 or greater in the major.

Required Skills

Required Experience

Qualifications: Knowledge, Skills & Abilities:

1. Bachelor’s Degree required in a related field with extensive experience in facilities management, maintenance or construction management. Master’s Degree preferred.

2. Prefer engineering experience – structural, civil or mechanical.

3. Prefer 5 years supervisory and progressively responsible experience at the management level in a complex facilities environment.

4. Working knowledge and experience in the proper installation, maintenance, operation and repair of boiler plants, HVAC system design and controls, plumbing, electrical, and structural systems required.

5. Demonstrated experience developing and administering facilities maintenance standards and remodeling of existing commercial structures.

6. Demonstrated experience in managing and administering a Hazard Communication Program, developing and administering an institutional safety program, and establishing protocol to ensure ADA measures are in place.

7. Demonstrated experience in conducting building audits and equipment inventories as well as developing and administering a facilities budget.

8. Demonstrated use of tact, judgement and discretion, the ability to maintain confidentiality and to relate to people of all ages, races, and social-economic backgrounds.

9. Demonstrated excellent interpersonal communication and presentation skills, both written and oral, which transcend diverse audiences.

10. Strong organizational, planning and time management skills; ability to improve efficiencies, while building relationships using strong analytical and decision-making skills

11. Comfortable in a highly fluid work environment, ability to manage multiple tasks simultaneously.

12. Ability to organize, prioritize and perform under pressure in both public and internal capacities.

13. Ability to plan ahead so as to maximize efficiency based on available resources.

14. Ability to work evenings and weekends as needed.

15. Ability to research and identify technology solutions.

16. Ability and willingness to promote professional growth of staff.

Essential Function:

1. Interview, hire and train employees; plan, assign, and direct work; appraise performance and set goals; reward and discipline employees; address complaints and resolve problems in a timely manner in order to maintain a highly trained and motivated staff. Administer all personnel management policies and procedures as appropriate while following the contract or manual.

2. Oversee the preparation of and administer the approved annual operating and capital budget for the physical plant, including detailed preparation of specific project budgets and timelines.

3. Oversee campus improvement projects, including planning, development of bid specifications, monitoring construction work acceptance, campus renovations, parking lot improvements, concrete work, carpet and tile installation, ADA compliance, etc.

4. Develop relationships to provide consultation, advice, and liaison services between the Operations and Physical Plant, and any other internal/external constituents with special attention to contractors, academics and athletic facilities.

5. Plan, develop, set goals, prioritize, schedule daily activities and clearly communicate performance output expectations including full utilization of the electronic work order system.

6. Oversee maintenance of records, including operation and maintenance records, capital asset inventory, work order requests, service logs, safety reports, etc.

7. Oversee the selection, installation, operation, maintenance, modification, and modernization of College building systems, waste removal systems, machinery, and service equipment. Ensure projects are completed on time and within budget.

8. Coordinate the College’s sustainability initiatives and work in collaboration with appropriate parties including administration and councils.

9. Oversee Physical Plant preventative maintenance schedule in order to yield optimal economic benefits from facilities and equipment.

10. Develop and administer an effective and efficient preventative maintenance program.

11. Coordinate with Compliance and others for organizational risk management (liability and physical damage insurance claims.

12. Manage and monitor utility consumption and present recommendations to the Finance Department for effective and efficient solutions to manage costs.

13. Conduct regular inspections to ensure compliance with all federal, state, and local laws, codes and ordinances.

14. Seek and identify potential grant opportunities to include foundations, businesses, and governmental agencies. Assist with grant writing especially with physical plant grants and other required aspects related to successful grant awards.

15. Prepare and present informational materials as facilitator at meetings as necessary. This may include the Board of Trustees meetings.

16. Other duties as assigned.

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Physical, Mental, and Environment Requirements Include:

Mental Demands:

☐ **** Detailed Work

☒ Student Contact

☒ Deadline oriented

☒ Problem Situations

☒ Multiple Priorities & Demands

☒ Emergency Situations

☒ Confidentiality

☒ On-call Availability

☒ Continual Interruptions

☒ Working Alone

☒ Faculty Contact

☒ Working with Others ** **

Physical Demands:

☒ Standing & Walking

☒ Sitting

☐ Reclining

☒ Carrying

☐ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☒ Up to 50 lbs. ☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☐ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☐ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

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__****Muskegon Community College continues to promote staff diversity, and ** is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment.** ** Minorities, women, veterans, and the physically challenged are encouraged to apply. Anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.**