Commercial Insurance Account Manager

Currently seeking a Commercial Lines Account Manager to work in our New Bern, NC office. The Insurance Center is a full-service, independent insurance agency offering personal lines, commercial lines, life and health insurance.

Requirements:

North Carolina Property and Casualty License or equivalent. (must be able to be attained within 90 days of hire)

Prior experience working within the Insurance Industry preferred.

Applied Epic knowledge preferred.

Strong customer service and communication skills.

Ability to build client relationships.

Effective time management skills, willingness to learn, and be coachable.

Proficient computer skills including MS Office, Excel, and Outlook.

Responsibilities:

Assisting clients with a variety of insurance applications and policies.

Issuing policies/binders, processing policy change requests, and processing payments.

Assisting clients with quotes, renewals, and re-writes.

Prepare Proof of Insurance and issuing Certificates of Insurance.

Build and maintain relationships with clients and teammates.

Provide support to Commercial Lines Producers.

Utilize the Agency Management System to document all activity performed and log insured and carrier correspondence.

Accept and process insured payments, respond to billing/cancellation inquiries and process cancellations.

Provide backup support, such as answering incoming calls, and other administrative work as needed.

Send documentation to insureds to obtain signatures (including eSignatures), in a timely fashion, and maintain in Agency Management System or within carrier systems.

Adhere to Agency Errors & Omissions guidelines.

Compensation and Benefits:

Pay based on experience.

Generous benefits package including:

FULLY PAID Health and Dental Insurance immediately upon hire.

401k with employer match

Paid time off (PTO) and Paid Holidays

Paid coursework, exam fees and continuing education for P&C Licensure.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.