Commercial Lines Insurance Customer Service Representative

Broward Hall Agency, Inc.

Commercial Lines Insurance Customer Service Representative

Panama City, FL
Full Time
Paid
  • Responsibilities

    Broward Hall Insurance offers an amazing career path in the Insurance Industry. We offer great pay, a matching contribution benefit program, health insurance and commission incentives. We love promoting within our organization, the chance to move up the ladder, in our company, is always an option! If you do not have experience within the insurance industry, we have a professional staff compiled of people that have been in the industry for 30 plus years, all the way to recent graduates of the number one insurance program in the country, FSU's RMI (Risk Management Insurance) program, to learn the insurance industry from. Experienced applicants are always a welcome addition to our team, as well.

    We are a team of people helping people. Our independent insurance business is based on the relationships we build within our Team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company.

    Our hours are Monday thru Thursday from 8:30 – 5:00 and Friday 8:30 to 4:30. We provide on job interactive training. You may be asked to work occasionally during an evening or Saturday to support local and community events.

    Job Responsibilities:

    Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper

    Supporting teammates with follow up for clients and prospects

    Research and resolve coverage questions

    Promptly respond to client needs either on the phone or electronically

    Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our agency management system.

    Cultivate new opportunities and offer additional lines of insurance through consultative selling

    Assist with other office duties as they arise and are needed

    Professional and Personal Skills:

    Proficient with Microsoft Word, Excel, Outlook and a calculator

    Type quickly and accurately

    Excellent communication skills both verbal and written

    Organized, structured, punctual and will follow the rules

    Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

    Wages and Compensation:

    We offer competitive wages depending on experience and if you already have a license, bonuses for performance.

    We offer group Health Insurance, Life Insurance, Vision, Dental and Retirement/Profit Sharing benefits as well.

    Experience Requirements:

    No previous insurance experience is required. We will train and educate the successful candidate. However, having previous experience working within the insurance industry is a bonus.