Position Summary: The Commercial Loan Processing Specialist processes loan applications, following established policies and procedures. Provides quality service to the loan officers and customers of Nano Banc.

** Essential Duties and Responsibilities:** To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide professional, prompt, efficient and accurate service in the processing of customer loans. This position is detail oriented with a need for speed and accuracy.
• Reviewing loan files received for further processing. Reviewing the loan files when the documentation is received to determine if additional information is needed from the customer. May need to contact the customer to obtain the necessary information.
• Independently manages the review of the preliminary title report, resolve issues, and request the appropriate endorsements for the final policy.
• Ensures all commercial loans collateral has been appropriately perfected and recorded (when applicable).
• Prepare and file liens for non-real estate collateral (e.g. UCC 1)
• Prepares Loan Documents using LaserPro
• Prepares and reviews settlement statements to ensure proper disbursement of funds
• Collaborate with credit administration to resolve any issues that would negatively impact the Bank’s future collectability, lien position, equity position, and/or marketability.
• Audits all loan packages to ensure proper signatures, disbursements and documentation is obtained. Immediately reports and resolves any issue that requires corrective action and meets all regulatory timelines.
• Responsible for creating the loan files and completing support documents. Uploads loan documents to Bank’s imagining software platform.
• Responsible for accurate document preparation, computer input, and general ledger entries.
• Completion of all closing paperwork.
• Perform back-office duties like processing of paid loans, loan file reviews and file maintenance.
• Perform various duties to ensure that the collateral documentation is accurate.
• Assists in lien release process.
• Manage the closing calendar/loan pipeline and ensures loan closings are scheduled in collaboration with the Relationship Manager.
• Communicates with bank staff, attorneys, and third parties to facilitate an efficient loan closing process.
• Recommend changes necessary for improved efficiency and service to our customers.
• Maintain familiarity with bank policies and procedures that are pertinent to the job duties to ensure compliance with State and Federal laws and regulations.
• Comply with all state and federal regulatory requirements.
• Other duties as assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

** Customer Service:** Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Dependability: Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.

Planning & Organization: Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Quality: Fosters quality focus in others. Improves processes. Measures key outcomes. Sets clear quality requirements. Solicits and applies customer feedback.

Use of Technology: Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience: High School diploma or GED; 3+ years of related experiencing/training in loan servicing within the financial services industry; or equivalent combination of education and experience.
• Title and collateral perfection training and/or experience.
• Knowledgeable in loan compliance and regulations.
• Prior work at or directly with Title and Escrow companies preferred.
• Knowledge or experience in drafting commercial loan documents using loan documentation software (e.g. LaserPro).
• Strong analytical skills and decision-making abilities.
• Should possess a strong working knowledge of real estate and commercial loan underwriting concepts, techniques, compliance and regulatory guidelines.
• Excellent interpersonal and communication skills are necessary for maintaining effective relationships with officers, employees, and members of the business
• Language Ability: Read, analyze financial reports and legal documents. Respond to inquiries or complaints from customers, agencies, or members of the business community.
• Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry.
• Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: Required: Microsoft Office Suite (Outlook, Word, Excel, etc.), banking software.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Training: Must complete all required mandatory and regulatory training by the assigned due date.

Bank Secrecy Act (BSA): Follow all policies and procedures of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Asset Control (OFAC). Complete online compliance training as required.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.

FLSA Status: Non-Exempt

SALARY RANGE: $60,000 - $90,000 per year; Exact compensation may vary based on skills, experience, and location.