Job Description

** Summary Of Position**

The Commercial Office Manager handles all aspects of office operations including order processing, business planning, and administration of the daily operations tasks also HSE procedures of the Distribution Center. He/she reports directly to the Distribution Director of Operations.

_ Responsibilities_

• Full responsibility for all commercial office aspects of Distribution Center operations.
• Coordinates with Commercial Operations staff including Customer Service Representative(s) as applicable.
• Assures all physical activities conducted by yard operations are recorded and processed using our in-house order processing systems in a timely manner.
• Coordinates Commercial Office administrative activities and documentation in association with our external distribution yard.
• Coordinates with Inbound Logistics that orders physically received and are properly documented and received into our order processing system accordingly.
• Administrative inventory control management.
• Oversees that orders physically shipped out of the DC are properly documented and processed to our order processing system accordingly.
• Ensures that returns of rental material are processed according to company standards.
• Ensures timely and accurate billing of all product sales and services provided.
• Handles, resolves and addresses complaint management for all Operations related customer complaints.
• Creates, generates and distributes a large volume of spreadsheets and reports.
• Reviews internal procedures, recommends process improvements and ensures compliance to existing Doka / AT-PAC corporate processes and standards.
• Conducts Health and Safety procedures and maintains records

Qualifications

** Qualifications/Technical Proficiency**

• Bachelor’s Degree required, concentration in Operations, Controlling or Logistics preferred.
• Recent management experience in administration, operations or logistics.
• Facilitates projects and effectively manages multiple tasks.
• Excellent communication skills including an excellent command of English (speaking, reading, writing).
• Qualitative abilities including strong analytical skills, technical proficiency and effective problem-solving skills.
• Proficient using Microsoft Office applications; advanced Excel required.
• Willing and able to learn new computer systems, products, concepts and techniques.
• Possesses strong leadership skills, effectively manages a diverse team and achieves results
• Able to work as an organized team player in a results-driven, fast-paced environment.
• This position involves extensive daily interaction with colleagues, management and customers. Communicates effectively with all levels of management both internally and externally.

** Mental Effort**

This position requires the ability to think strategically and analytically. Able to envision the broader picture and understand the impact of his/her accountabilities as they relate to the entire company. Position requires the ability to work in a fast-paced environment and the ability to be organized and manage time to meet deadlines.

** Working Conditions**

Working conditions of an office environment: dry, cool, and well lighted.

Visits to the warehouse and equipment yard with exposure to noise, dust and at times extreme weather conditions.

• Other duties/projects as assigned, including participating in company committees/teams
• Assists in ensuring safe working practices and a safe working environment
• Complies with all corporate policies and business practices.
• Operational support, especially within compliance, procurement, and health and safety management

Additional Information

** Other Responsibilities/Peripheral Functions**

• Other duties/projects as assigned; including participating in company committees/teams.
• Assists in ensuring safe working practices and a safe working environment.

AT-PAC is an Equal Opportunity Employer

A company of the Umdasch Group

External candidates must be authorized to work for any employer in the USA.

All your information will be kept confidential according to EEO guidelines.