Position Summary Paul Davis Restoration, Inc. is a North American organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 offices across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]. In our business, training of local marketing professionals is critical to the continued success of the Network.
The Commercial Regional Sales Manager, is an outside sales position that will prospect and build new account relationships with commercial accounts while growing and maintaining the existing account base in the property mitigation and restoration industry. Working with Commercial prospects and clients, this leader will implement agreements with new and existing commercial clients in an assigned Regional territory as well as collaborating with offices on local/regional commercial opportunities to expand market share and growth initiatives. The Commercial Regional Sales Manager role relies on maintaining and enhancing revenues and increasing market share for the Paul Davis network of offices, while helping to provide a superior level of service by working closely with Marketing, Operations, and Quality Assurance to support and ensure our offices are delivering on promises and commitments made.
Essential Duties/Responsibilities
Build and secure new commercial accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
Expand market share and opportunities within a defined list of existing accounts in assigned areas
Communicate with, train, and motivate network offices to understand and support the Business Development department and expand knowledge base of Commercial initiatives
Negotiate and complete MSAs (Master Service Agreements) and FSAs (First Priority Agreements) with local/regional commercial partners
Develop and deliver sales presentations in a professional and effective manner by
Making regular sales calls to develop relationships and follow up on leads
Acting to close opportunities and finalize agreements
Meeting established sales quotas and revenue and growth goals
Responsible for developing business relationships and all commercial opportunities with Multi-Unit Housing, Healthcare, Hospitality, Retail, Commercial Brokers/Carriers, and local/state Government in assigned areas
Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
Work with the Business Development team to facilitate service opportunities
Understands the services and products offered by Paul Davis Restoration
Assists in marketing initiatives and communicates regularly with the SVP of Business Development
Analyzes and recommends programs and procedures that are in the best interest of all parties
All other duties as assigned
Competency – Knowledge, Skills and Abilities
Sales experience with demonstrated negotiation and marketing skills
General knowledge of the Insurance industry/claims
Obtains necessary industry trade certifications
High level of initiative, dependability, and self-motivation
Effectively able to communicate both verbally and in writing
Ability to analyze, diffuse and solve problem situations
Knowledge of cost analysis techniques
Ability to make decisions on own and evaluate judgments
Possesses valid driver’s license
Ability to demonstrate initiative, accountability, and leadership
Ability to organize and schedule assignments to meet known priorities and critical work deadlines
Strategic and analytical thinking
Demonstrated attention to detail and communication skills
Ability to influence without authority
Proficient knowledge of Sage Intacct as well as MS Office including Teams, Outlook, Word, Excel, PowerPoint, One Drive, Share Point and Zoom
Computer literacy
The ability to work under pressure
Exceptional attention to detail
Ability to conceptualize
Self-driven
Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics
Required Education and Experience
College Diploma or Bachelor’s Degree (or equivalent experience)
Sales experience 5+ years a plus
Restoration and or insurance or commercial/ facility sales experience a plus
Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file
cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone
Occasionally will lift up to 20lbs
Ability to safely operate a company vehicle
Work Environment
The employee will be working in a corporate office environment. Most work will be conduct over email, video conferencing, and telephone. The successful person must be productive with minimal supervision.
Travel
This position may require up to 50% travel for vendor sites, business visits as well as for team meetings and trainings.
Reasonable Accommodation For Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
I can perform the essential duties and responsibilities of the job description.
This is a remote position.