Benefits:

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Are you ready to lead transformative projects that restore commercial properties after large-scale disasters? As a Commercial Mitigation Project Manager at ServiceMaster, you’ll oversee the entire restoration process—from the first damage assessment to the final repair—ensuring exceptional results. You’ll collaborate with clients, contractors, and insurance adjusters, driving projects to completion on time, within budget, and up to ServiceMaster’s unparalleled standards. This is your chance to make a difference, mitigate future damage, and bring order to chaos with precision and expertise.

What you’ll be doing - Job Responsibilities:

Managing the restoration of commercial properties from initial assessment through project completion.

Proactively seeking and pursuing leads for potential mitigation projects to generate new business.

Developing, monitoring, and managing project schedules and budgets to ensure timely and cost-effective completion.

Using specified estimating software as required, Clerk of the Works + Xactimate, to job estimates.

Utilizing all software programs necessary for job estimating + job management.

Coordinating and allocating resources, including labor, equipment, and materials, for efficient project execution.

Conducting thorough damage assessments to determine the scope of required restoration work.

Ensuring all restoration activities comply with local, state, and federal regulations, including building codes and environmental standards.

Monitoring the quality of work performed by contractors, subcontractors, and in-house crews to meet ServiceMaster’s standards and client expectations.

Leading and managing a team of technicians and project staff, providing direction, support, and training as needed.

Responding to emergencies promptly, coordinating rapid response efforts to mitigate damage and initiate restoration processes.

Maintaining professional communication with customers, adjusters, and colleagues in person, over the phone, and virtually.

Preparing documentation and pictures according to company policies and procedures to ensure insurance reimbursement.

Assigning work orders to direct reports and subcontractors, approving time off, and participating in corrective discussions with department management.

Keeping detailed records of personnel, resources, and billable events for projects.

Assist in the collect of work authorizations and deductibles.

Utilizing company-designated software (e.g., Restore, Outlook) for scheduling, documentation, and communication.

Documenting essential notes and communication in Restore, including weekly updates and job photos.

Reviewing final estimates to ensure completeness and compliance with company standards.

Managing customer service issues and complaints, documenting actions and resolutions.

Understanding and meeting company cycle times and service level agreements (SLAs) for each job and phase.

Conducting Client Care Calls to maintain communication with customers and, when necessary, adjusters.

What we’re looking for - You’ll be a great fit if you:

Are highly organized and detail-oriented, with strong time management skills.

Communicate effectively and professionally with customers and team members.

Have experience in commercial mitigation and restoration projects.

Demonstrate leadership ability, business acumen, and adaptability.

Possess strong knowledge of construction practices, building codes, and safety protocols.

Are proficient in Microsoft Office applications and industry-specific software (e.g., Restore).

Have experience managing project budgets, schedules, and resources efficiently.

What we require of you – Must-haves:

High school diploma/GED required; Bachelor’s Degree or relevant experience preferred.

2-10+ years of experience in project management, specifically in commercial mitigation.

Ability to pass background and pre-employment drug screening.

A valid Oregon Driver’s License with a clean driving record.

Adherence to ServiceMaster’s Zero Tolerance policy and other personnel policies.

What you’re looking for - Benefits & Perks:

Base Annual Salary: $50k - $60k, depending on experience.

Impressive Monthly Bonus / Commission Structure – with the opportunity to earn up to an additional $5k-$30k+ annually

401K Retirement Plan: Employer 3% contribution.

Medical, Dental, and Vision Insurance.

Company Vehicle

Tech - laptop + iPhone

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.