Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Are you organized, sharp, and ready to grow with a fast-paced, no-BS roofing company? As the Service Coordinator, you’ll be the backbone of our Commercial Division — scheduling repairs, checking forecasts, and keeping communication flowing between property managers, tenants, and our repair teams.

This isn’t just a job — it’s a pivotal role in a company that’s expanding. You’ll have the opportunity to help shape the systems we use and grow into higher-impact positions, including commercial sales if that’s where your ambition leads.

We’re in our third year of business and building something special. The right person in this seat won’t just support the company — they’ll help drive it forward.

What You’ll Need to Succeed:

Excellent communication (yes, that includes knowing the difference between your/you’re)

Punctuality – 7:30 AM start time is non-negotiable

Quick problem-solving and time management skills

Strong organizational habits — less mess = less stress

Confidence to speak up, ask questions, and handle direct conversations

A hunger to grow — especially if you're interested in moving into commercial sales down the line

Roles and Responsibilities:

Coordinate scheduling for roof and gutter repairs, and inspections with homeowners, property managers, and subcontractors

Add scheduled jobs to the company calendar, including key details like roof type, access instructions, and job type (repair, inspection, etc.)

Create repair estimates with detailed photo markups, subcontractor pricing, and clear scope-of-work descriptions

Build post-repair reports outlining what was completed, including marked-up photos and final pricing

Manage maintenance agreement inspections: coordinate the schedule, complete reports, and send follow-up estimates when needed

Monitor service and personal email inboxes — timely responses (within 20 minutes during working hours) are key to success in this role

Support the residential roofing team with scheduling or administrative needs as they arise

Deliver materials to subcontractors when needed to keep repairs and replacements moving smoothly

Coordinate logistics for larger jobs, including ordering dumpsters, portable restrooms, and scheduling municipal inspections

Occasionally assist with on-site tasks like taking drone photos or collecting core samples for replacements

Provide weekly subcontractor updates, including job summaries, pricing details, and scheduled timelines

Help prepare roof replacement estimates when needed, working closely with the sales and production team