Job Description

Job Description

We are looking for a Communications Agent to join our dynamic team. The ideal candidate will be responsible for ensuring effective and professional communication with clients, partners, and internal teams. This role is crucial to maintaining our reputation for exceptional customer service and seamless information exchange.

Responsibilities

• Serve as the primary point of contact for client inquiries, resolving issues promptly and professionally.
• Collaborate with internal departments to ensure clear and accurate communication of client needs.
• Draft, edit, and proofread company communications, including emails, newsletters, and reports.
• Maintain organized records of communication and follow-up tasks.
• Assist in coordinating meetings, presentations, and events as needed.
• Identify opportunities to enhance communication strategies and processes.

Qualifications

Skills and Qualifications

• Exceptional verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and CRM systems.
• Attention to detail and ability to manage time effectively.
• Prior experience in customer service or communications (2+ years preferred).
• Bachelor's degree in Communications, Business Administration, or related field is a plus.

Additional Information

Benefits

• Competitive salary package: $55,000 - $63,000 per year.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off, including holidays and vacation days.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment in the heart of Austin, TX.