Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

SUMMARY

The Community Engagement Manager is a vital member of CTL’s Development Team, responsible for rallying volunteer and community support to advance social impact, awareness, and fundraising initiatives. This role designs and leads public engagement opportunities that bring CTL’s mission to life while fostering transformational community partnerships.

In this highly relational and operational role, the Community Engagement Manager recruits, trains, and coordinates a high volume of volunteers—particularly from corporate and community groups—while managing key systems and overseeing in-kind donation efforts. This person will work closely with leadership across CTL’s programs to maintain ongoing awareness of the organization’s greatest needs and align volunteer and donation efforts accordingly.

RESPONSIBILITIES

Community Engagement & Volunteer Leadership

Mobilize volunteers from corporations, civic organizations, and the general public to support CTL’s programs, events, and advocacy efforts.

Plan, coordinate, and at times lead campus tours on a weekly basis.

Design and implement creative public engagement strategies that help transform communities through service and partnership.

Recruit, train, and coordinate individual and group volunteers, ensuring alignment with CTL’s values and program needs.

Work closely with The Resale Shop to meet ongoing volunteer support needs.

Manage all volunteer systems and tools including Bloom Volunteers, Qgiv, and Cognito Forms.

Regularly report volunteer activity and program impact to internal stakeholders and leadership.

In-Kind Donations

Oversee the recruitment, collection, and distribution of in-kind donations

Coordinate seasonal donation drives and campaigns in collaboration with corporate partners and community groups

Track inventory and donation distribution, ensuring all items are matched with program needs respectfully and efficiently

Collaboration & Program Alignment

Maintain regular communication with program leadership to stay aware of evolving needs in each program area

Ensure volunteer and in-kind efforts directly support CTL’s frontline services and mission delivery

Collaborate with the Development and Marketing Teams to promote engagement opportunities and steward partners

Event Support & Volunteer Integration

Coordinate volunteer participation for major events, such as the Transforming Lives Luncheon, our Annual Meeting, and quarterly Giving Society Socials other appeals

Plan volunteer appreciation efforts and recognition events

Plan and lead volunteer orientation and onboarding

Attend and support evening/weekend events as needed

Leadership, Communication & Reporting

Collaborate with the Chief Development Officer and team leads to integrate volunteerism into fundraising strategies

Communicate regularly with internal teams to ensure a seamless volunteer and donor experience

Collaborate closely with team members to develop and present impact reports and engagement summaries to inform dashboards, strategy, and transparency.

Requirements

Bachelor’s degree in Nonprofit Management, Public Administration, Communications, or a related field

Minimum five (5) years of leadership experience in volunteer coordination, corporate engagement, or community mobilization

Demonstrated ability to lead high-volume volunteer programs and community partnerships

Excellent verbal, written, and interpersonal communication skills

Highly organized, detail-oriented, and able to manage multiple projects simultaneously

Proficiency with volunteer and donor platforms (e.g., Bloom Volunteers, Qgiv, Cognito Forms, or similar systems)

Comfortable speaking publicly and engaging diverse audiences

Bilingual (English/Spanish) a plus

A collaborative spirit, learning posture, high emotional intelligence, and a deep belief in CTL’s mission to create lasting change for women and children.

Additional Requirements

Ability to work evenings and weekends for events and community engagement activities as needed in addition to regular work week.

Reliable transportation and a valid driver’s license.

Willingness to engage with a wide array of community partners and donors in varied settings.

KNOWLEDGE, SKILLS, ABILITIES

Bloomerang CRM, Qgiv, Cognito, and other platforms

Monday.com for task management

Benevon Sustainable Fundraising Model

SharePoint, Microsoft Suite, Outlook, Teams

Others as needed