Benefits:
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Job description
Right at Home is looking for an experienced and growth minded Community Liaison. The Community Liaison must be instrumental in helping provide home care services for seniors in our community and grow the service capabilities of the agency.
At Right at Home, everything we do stems from our mission: "To improve the quality of life for those we serve." To us, our mission is more than words – it is a goal we strive to achieve each day. It is the way we deliver world-class care to our clients. Our mission guides how we run our business and how we treat our caregivers. Our mission is ambitious, and it takes a team filled with the Right people to live out that mission each and every day.
Summary:
The Community Liaison position is an exciting opportunity to work closely with the owners and management of a growing office as well as facilitate providing in-home care support services to clients and caregivers. The Community Liaison is responsible to promote sales and create a positive identity for the company through promotional material and personal visits. They will help coordinate that care with the office and management staff. The ideal team member will be friendly, enthusiastic, have a positive attitude, and the ability to develop lasting relationships. Candidates should be flexible and able to network throughout the community to achieve solutions that attract clients and referral sources.
Qualifications:
· Care coordination, marketing and/or sales experience in the Home Care industry (or similar) with knowledge of activities performed by caregivers in providing personal care services to clients.
· Demonstrated talent for interacting with a wide variety of people, mainly consisting of medical professionals, clients, and their family members.
· Ability to collaborate with other departments and management to continuously “improve quality of life to those we serve” and drive referrals and admits through the office.
· Ability to clearly communicate in verbal and written form.
· Sometimes available after business hours for events and calls pertaining to networking events or potential new clients.
· Strong computer skills including Microsoft Office.
Essential Functions:
· Sell and promote the agency services in the community.
· Work with prospects and onboard new clients.
· Propose services and institute contractual agreements with clients.
· Coordinate client care between clients, families, and office management.
· Be highly knowledgeable in the agency service lines, service fees, and client base.
· Maintains an up-to-date competitive file, charges, and pay rates.
· Build sales within assigned area according to goals.
· Pre-plan weekly sales activities.
· Maintain written documentation relating to all sales activity.
· Participate in developing annual sales goals.
· Coordinate sales activity with all office staff to assure appropriate follow-up.
· Maximize efficiency and cost effectiveness in daily activities.
· Provide Operations with ideas and data which outlines new service opportunities and sales potential.
· Protect all company records and property.
· Participate in educational opportunities in health care.
· Create and develop promotional material as needed.
· Represent agency at community functions and professional organizations.
· Other duties as assigned.
Education, Experience, Knowledge, Skills, Abilities and Availability:
· The Community Liaison of the company shall be an individual who has a minimum of 2 years of experience in sales and marketing, preferably in the health care industry.
· High School diploma or equivalent GED required
· College Degree preferred.
· Must be creative, self-motivated, and have a pleasant and helpful disposition.
· Must possess effective written and verbal communication skills, problem solving skills, and apply good judgment based on the principles of sound management.
· Read, write, speak, and understand English as needed for the job.
· Have a valid driver’s license and use of an insured automobile or access to adequate transportation.
· Be available as required for on-call duty outside of normal office hours
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year Plus Commission
Benefits:
Expense account
Health insurance
Vehicle Allowance
Compensation Package:
Commission pay
Uncapped commission
Schedule:
Day shift
Monday to Friday
Rotating weekends
Weekends as needed
Experience:
Marketing: 2 years (Preferred)
Ability to Relocate:
The Woodlands, TX: Relocate before starting work (Required)
Work Location: On the road
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.