Job Description

Position Purpose : Increase and Improve coordination and communication of individuals serving as Ryan White Case Managers, Peers, and Navigators in Broward County thereby ensuring accurate and current information is made available to all and easily accessed by anyone.

What you will do:

The Linkage & Liaison Coordinator assists with increasing access, communication, community engagement and educating of case managers providing services to HIV patients throughout Broward County.

Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health / Holy Cross Health in behaviors, practices, and decisions.

Work with the Manager to identify and cultivate partners and stories within the community, with a commitment to amplifying underrepresented voices

Analyze content feedback, and produce weekly community feedback reports

Engage in conversations with community members in digital spaces such as Reddit, and other online forums

Act as a liaison between community members and the newsroom/local content staff, facilitating introductions and connections; and relay community sourced stories or reporting topics

Arrange face-to-face community engagement opportunities and/or vaccination for outreach workers, such as meetings with community members, feedback panels, focus groups

Lead and/or co-host online community discussions

Network with colleagues leading engagement efforts in other newsrooms around the South Florida region

Maintain a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior; and Perform other duties as assigned

Qualifications

The selected candidate will act as a liaison between Holy Cross Health and the community, and must have excellent customer service skills along with experience collecting data, using electronic databases and other computer software packages.

The selected candidate will be required to have a personal vehicle available for use with mileage reimbursement.

The candidate will also be required to possess a motor vehicle operator’s license valid in the State of Florida.

The candidate will be required to work day shift, evening shift and weekends as needed.

Individuals fluent in Spanish, Creole, and English are strongly encouraged to apply.

Additional Information

All your information will be kept confidential according to EEO guidelines.