Job Description

JOB SUMMARY

The Order Assembler is responsible for preparing Notice & Subpoena packages for delivery to the client and processing the documents once received. Specific duties include but are not limited to:

TASKS AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Assemble Notice & Subpoena packets.
• Communicate any unmatched work orders or requests to appropriate supervisor.
• Keep track of Orders via Excel spreadsheets.
• Prepare and process signed packets/documents for delivery to Field for delivery and/or service.
• Monitor documents for assurance that they fall under the statutory hold laws.
• Modify packets/documents as requested by the client.
• Utilize SharePoint to share packets/documents with the client.
• Communicate directly with clients as to progress, updates on pending packets/documents, problems, delays, and/or issues.
• Other duties as assigned.

JOB QUALIFICATIONS

• High School Diploma or equivalent required.
• 2 years of customer service experience.
• Personal Injury/Bodily Injury legal experience a plus.
• Detail oriented, takes initiative, resourceful and handles self under pressure with professionalism, calmness and tact.
• Strong verbal and written communication skills.
• Strong reading and comprehension skills.
• Microsoft Office proficient.
• Excellent organizational skills.
• Creative problem solving skills.
• Ability to;
  • communicate effectively with other departments
  • prioritize and manage multiple requests
  • work well under pressure and meet deadline while multi-tasking
  • work within a team environment.
  • work independently and without oversight for long periods of time

ABOUT COMPEX LEGAL SERVICES, INC.:

Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We emphasize innovation, world-class delivery and leading-edge thinking as a competitive advantage in delivering solutions to our clients and markets. We are on a strong continued growth trajectory and advancing our technology strategy is key to our future success.

We are on a strong continued growth trajectory and attracting, retaining, engaging and growing our 700+ employees is key to our success. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

DISCLAIMERS

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compex offers its full time employees Medical, Dental, Vision, 401k and FSA. In addition, these benefits are fully paid by the company: Basic Life Insurance, LTD and EAP. The following supplemental benefits are also offered: Voluntary Life Insurance, AD&D, Aflac and Legal Shield. Compex offers full-time employee benefits including vacation; sick; and holiday.

Compex is a drug-free workplace. Please visit us at www.cpxlegal.com.

Company Description

Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We are on a strong continued growth trajectory and attracting, retaining, engaging and growing our 700+ employees is key to our success. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.