Job Description
Serves as an Information Technology (IT) Specialist providing administration and operation of current version of Linux and Windows Server application servers and peripherals. Responsible for analyzing, managing, or performing work necessary to plan, design, develop, acquire, document, test, implement, integrate, maintain, or modify systems for solving problems or accomplishing work processes by using information technology (IT) systems such as computers, servers, routers, etc.
Key Responsibilities:
- Perform system administrator duties.
- Perform routine and unscheduled startup/shutdown procedures. Perform full system backups of Virtual Machine (VM) Servers and ensure successful completion.
- Perform password maintenance by following server Operating System rules and DISA Security Technical Implementation Guides (STIG) requirements.
- Provide end-user support, assisting personnel with system access, configuration, and troubleshooting.
- Monitor interface, system/database logs for errors and maintain system integrity.
- Perform routine processing of batch programs/scripts to produce data/report files.
- Provide assistance to personnel in preparation for their deployment by coordinating hardware and software requirements
- Provide customer support to users for remote desktop access, connectivity, interface, and user account problems. Diagnose and resolve problems in response to customer reported incidents.
- Provide host computer hardware, configuration, troubleshoot, perform diagnostics, and system repair with researching and initiating the requisition of spare parts when required.