Computer Technician (IT Support Engineer)

NerdsToGo of Plano, TX

Computer Technician (IT Support Engineer)

Plano, TX
Full Time
Paid
  • Responsibilities

    Company Overview

    NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

    Job Summary

    The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

    Responsibilities

    Onsite computer solutions for Windows-based PCs and Apple computers

    Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers

    Network installation and maintenance (wired, wireless, LAN, WAN)

    Data recovery and loss prevention

    Virus protection and Spyware/Adware removal

    Computer security enhancement

    PC Hardware and software fault isolation and repair

    System repair and upgrades

    Software upgrade and installation

    One-on-one training

    Qualifications

    2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments

    Strong knowledge of PC troubleshooting and repair, both hardware and software/OS

    Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)

    Proficiency with peer-to-peer and client/server network configurations and troubleshooting

    Professional, high-energy, customer-oriented work ethic

    Valid driver’s license and a clean driving record

    Must be willing to submit to mandatory background check

    Benefits/Perks

    Great culture

    Access to fully branded Nerd Van

    Opportunity to be a part of a growing brand!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.