Job Description

The Concierge is responsible for greeting all guests, and following restaurant sitting procedures. This is a fast paced position with constant guest interaction.

• Communicate all reservations and guest comments to management and servers.

• Answer all phone calls received at the hostess stand.

• Maintain cleanliness and organization of hostess stand and entryway.

• Oversee maintenance of all Reservation and Hostess equipment, software and supplies.

• Communication of guest profile and expectations is essential to relay forward to servers and management.

• Other duties as assigned by leadership.

Qualifications

• This person must have exceptional communicational skills, as well as superior guest service abilities.

• Greet each guest with a smile upon arrival and departure.

• Basic knowledge of food, beverage, and menu of the restaurant

• Knowledge of the resort to accurately answer guest questions.

• Work in a safe manner at all times and follow all safety procedures.

• Food Handlers Card required

• Previous experience preferred

Physical Demands:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.

• Must be able to exert well-paced ability in limited space.

• Must be able to bend, stoop, squat and stretch to fulfill daily tasks.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS