Concierge PT

Belleair Towers

Concierge PT

Clearwater, FL
Full Time
Paid
  • Responsibilities

    Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.

    We offer rewarding career opportunities that include:

    • Competitive wages
    • Access to wages before payday
    • Flexible scheduling options with full-time and part-time hours
    • Paid time off and Holidays (full-time)
    • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
    • 401(K) with employer matching
    • Paid training
    • Opportunities for advancement
    • Meals and uniforms
    • Employee Assistance Program

    Our community is looking for a Concierge to join our team.

    POSITION SUMMARY

    Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

    Responsibilities:

    • Carries out telephone answering and reception duties as required.
    • Takes complete messages with pertinent information and communicates messages to the intended recipient.
    • Greets residents and visitors. Answers inquiries and gives directions.
    • Collates brochures for the marketing department.
    • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
    • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
    • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
    • Maintains and keeps desk and entry area neat and organized.
    • Organizes, distributes mail to residents, Executive Director and Department Coordinators.
    • Maintains resident forms for miscellaneous credits.
    • Maintains adherence to all company personnel policies and established operating policies and procedures.
    • Other duties as assigned.

    Qualifications:

    • High school diploma or general education degree (GED) preferred.
    • One to three years customer service experience and/or training; or equivalent combination of education and experience.

    If having a direct impact on the lives of others is appealing to you, apply today and join our team!

    EOE D/V