Concierge/Front Desk Associate PART TIME/FULL TIME
WHO WE ARE:
The Lash Lounge Chesterfield (TLLC) is a local family owned and operated franchise. We are part of a network of over 100 locations in the United States that offers a complete menu of services including Eye Lash Extensions, Lash Perming, Brow and Lash Tinting, Threading, just to name a few. We lash with INTEGRITY!! We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. We have P.A.S.S.I.O.N. It's what we offer to every guest we help to look and feel beautiful, and it's how we exemplify ourselves as a community built on love, loyalty, and confidence.
WHO WE ARE LOOKING FOR:
We are looking for a highly motivated and experienced Concierge/Front Desk Associate for our salon. Your focus will be on sales while providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!
RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person, phone or text
Represent the salon and improve overall sales
Contribute to group operations, such as inventory
Maintain a clean and inviting environment
Attend monthly employee meeting/training
REQUIRED SKILLS:
1+ years customer service or retail sales experience.
Strong attention to detail
Ability to multitask in a fast-paced environment
Ability to work some weekends and some evenings
Experience with MindBody Software is a plus!
Experience with Lash Extensions are a plus!
WHY JOIN OUR TEAM?
Hourly wage
Personal Time Off after 6 months with an average of 26 hours a week.
Free lash extensions and other salon services
Employee discounts on retail products
Discounted rate for a family member or BFF of your choosing!