Job Description
Reports To
The Concierge will report to the Business Operations Director. This position is a non-exempt, hourly position.
Job Overview
Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
Responsibilities and Duties
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Physical Abilities
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.