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Concierge(Host)

Crawford's Social

Concierge(Host)

Westlake Village, CA
Full Time
Paid
  • Responsibilities

    The ideal candidate possesses a guest first attitude, strong commitment to service and excellent communication. We ask for a willingness to receive and offer direction, be solutions oriented, and encourage a hospitality driven environment.

    ACCOUNTABLE TO: Management

    KNOWLEDGE: You will be expected to learn the following during the training process:

    Thoroughly understand and perform all duties assigned to you by your management team

    Use good tact, good manners, and mature judgment in dealing with guests in all situations

    Get familiar with and operate POS, phones and job specific systems.

    BENEFITS & PERKS:

    Competitive Pay

    Company Sponsored Healthcare Plan

    Opportunity for Growth and Development

    Employee Dining Discounts

    Complimentary Employee Meal

    Referral Bonus Plan

    ROLE RESPONSIBILITIES AND DUTIES:

    Greeting customers with a professional, upbeat, and energetic attitude

    Lead customers to their designated tables

    Maintain high performance of service and courtesy

    Effectively manage a waitlist with accurate quote times

    Satisfy guest complaints promptly, politely, and quietly

    Understanding and follow proper service sequence.

    Consistently work in a clean/organized and efficient manner.

    Ability to take direction and work in a team environment.

    Dedication to on-time arrival for shifts

    Upbeat and energetic attitude

    Follow all procedures and policies set forth by the company, Health Department and all safety regulations.

    Duties to be performed as assigned by your management team

    Ability to lift 30 lbs.

    Can stand for the duration of an 8 hour shift.

    UNIFORM CODE: You must present yourself in a neat, clean, professional groomed manner (clean uniform each shift, clean well-trimmed nails, good personal hygiene) Detailed uniform requirements available upon hiring.

    CRAWFORD’S SOCIAL is proud to be an equal opportunity workplace. We accept, celebrate and support the differences of people because it makes our team, the experience at our bar and the community in which we operate amazing.