Benefits:

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Frenchies Modern Nail Care is an AWARD-WINNING SALON!! CHARLOTTE MAGAZINE BEST MANI/PEDI WINNER 2024, 2023 and 2022! CHARLOTTE OBSERVER BEST NAIL SALON 2023 and 2022!

Are you a Concierge searching for the perfect salon to show your talents? We believe you should LOVE where you work; here are a few reasons you'll love Frenchies:

Hands on, paid training

A fun working environment, with supportive co-workers

Above and Beyond Sanitization standards – We Love Clean!

Exposure to new skills and opportunities allows for change and growth

Discounts on services and products

Job Summary

Frenchies Modern Nail Care is seeking a concierge to join our team! When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand - this is our concierge! The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is comfortable working with computers!

Responsibilities

Greet guests as soon as they arrive with a warm welcome

Check out guests and Rebook their next appointment

Answer the phone in a timely matter and assist guests in booking/changing appointments

Assist the team in maintaining the cleanliness of the salon throughout the day

Attend to guests throughout their services to make sure they are comfortable

Understand the Rebooking and Membership Model to explain the benefits to guests

Qualifications

2+ years of customer service experience

Experience as a receptionist preferred

Exceptional customer service and professional phone manner

Advanced computer skills

Excellent multi-tasking skills

Positive attitude, strong, work ethic, punctual, reliable, team player

Frenchies Hours of Business

· Nights and Weekend availability required (Need for Thurs, Fri, Sat, Sun)

· Tuesday, Wednesday 10am – 7pm

· Thursday, Friday 9am – 8pm

· Saturday 9am – 6pm

· Sunday 10am – 4pm