Arrive on time, wearing proper, clean uniform and follow grooming standard.
Follow the assignment given by the supervisor
Attend daily lineups and on-going measured and tracked training classes
Follow food and beverage controls that are in place
Ensure steps of service and SOP’s are followed to 5-Star standards
Ensure all prep and garnish are consistent and to 5-star standard.
Follow opening and closing procedures as per standards
Responsible for maintaining both service areas and equipment in a clean and spotless manner.
Follow proper handling procedures for all perishable foods or beverages are followed to guarantee maximum sanitation and quality of the finished product.
Delivers food and drinks with the proper techniques and method as trained
Informs the Manager / Supervisor about guest complaints.
Solves minor operational problems
Constantly improves his/her knowledge of all food and beverage preparation, serving techniques and pronunciation
Checks food and beverage inventories and equipment (glassware / bar tools) inventories pertaining to his work area at inventory checks.
Maintains menus and beverage lists
Demonstrates strong menu knowledge through suggested selling and descriptions to managements satisfaction
Supplies for the area of reference are properly kept and accounted for, as well as used with proper care.
Performs any task deemed necessary by management for the efficient running of the property in general
Required Skills
Pass general server knowledge test
Well organized with good written and verbal communications skills.
Outgoing personality with excellent interpersonal skills and enjoy working with people.
Strong communication skills, handling requests, complaints and inquiries on the phone.
Complies with conservative grooming standards as mentioned in our handbook
Creative and imaginative
Proactive problem solver
Second language, an asset
Required Experience
Minimum 2 years server experience with luxury property or equivalent
Strong knowledge in wine and spirits
Working knowledge of Micros and Microsoft Office, preferred.
Outgoing personality with excellent interpersonal skills and enjoy working with people.
Able to multi task and establish priorities.
Proactive problem solver
Qualifications
Pass general server knowledge test
Well organized with good written and verbal communications skills.
Outgoing personality with excellent interpersonal skills and enjoy working with people.
Strong communication skills, handling requests, complaints and inquiries on the phone.
Complies with conservative grooming standards as mentioned in our handbook