Company Overview
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
Job Summary
The coordinator will work with the lead coordinator, and construction supervisor to provide outstanding customer service. This position includes scheduling customers and subcontractors for daily work and any after-hours calls, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program daily.
Responsibilities
Intake new losses via phone, email, and fax.
Manage Construction supervisors and Carpenters daily scheduling.
Update DMS for job status, documentation of communication from insurance and customer.
Update XactAnalysis/Alacrity/Lions Bridge daily.
Communicate effectively to customers, insurance adjusters, internal and field staff.
Job done on time & to the customer’s satisfaction.
Gain in knowledge of trade in fire, water & mold damage restoration and reconstruction.
Qualifications
High School Diploma or GED.
Possible experience within the industry.
Must maintain a valid Driver’s License and maintain a safe driving record.
Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
Must be able to regularly lift and or move up to 25 pounds.
Benefits/Perks
Paid Holidays
PTO
Paid Training
Growth and Career Advancement Opportunities
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.