Benefits:

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Servpro of Champaign-Urbana is hiring a Construction Coordinator!

Benefits

Servpro of Champaign-Urbana offers:

Competitive compensation

401(k)

401(k) matching

Health Insurance

Paid time off

Vision insurance

Dental Insurance

Paid Holidays

And more!

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Construction Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people on the telephone, has excellent communication skills, enjoys working with others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a Construction Coordinator, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.

Key Responsibilities

· Assist with customer service and management of the customer experience

· Monitor and ensure client requirements are followed

· Assist with scheduling all warranty activities

· Enter lead/jobs into the operating system and make sure all information in the project is correct

· Schedule the CM (Construction manager's) initial visit with the customer

· Educate customers on the process

· Review and validate project file documentation

· Confirm with CM project scope of work is complete

· Maintain customer and client communications

· Support CMs, ensuring customer and client agreement on scope and estimate

· Ensure all paperwork is complete with the customer and client

· Ensure estimates are distributed to all necessary parties

· Interface with Subcontractors for availability

· Sign up new Subcontractors and maintain insurances and licensing

· Issue POs based on project budget

· Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities

· Schedule inspections with building departments

· Update budgets

· Order materials and supplies as needed

· Update project schedule and timeline

· Assist in identifying and qualifying resource providers

· Validate completed PO documentation

· Update contract status with change orders and keep customer and client advised

· Maintain Work-in-Progress (WIP) report

· Maintain internal and external communications

· Maintain communication log

Position Requirements

High school diploma/GED (preferred)

Must be knowledgeable in Microsoft Office

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.