Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Who We Are

We are a growing handyman and home improvement company in San Antonio, TX, providing high-quality craftsmanship and exceptional customer service. We take pride in our work and value teamwork, integrity, and continuous improvement.

Who You Are

You are a motivated, detail-oriented, and hands-on leader with a strong construction or contracting background. You excel in team management, operations, and problem-solving. You thrive in a fast-paced, customer-focused environment and are looking for a long-term career with growth potential.

WHAT WE OFFER?

Competitive pay and bonus structure based on specific metrics paid monthly, quarterly

Growth and advancement opportunities in an award-winning franchise.

Full time hours with job security and steady year-round work

Company values include craftsmanship, continuous improvement, integrity, open minded, and teamwork

Paid training and career planning provided

POSITION OVERVIEW

The Operations Manager is a high-energy professional who is proactive and self-motivated with a demonstrated ability to think and plan strategically. The Operations Manager takes care of a portfolio of projects on a weekly basis. Ideally, a qualified Operations Manager will have experience in the different facets critical in small business: sales, marketing, administration, operations, and human resources.

House Doctors is a professional handyman and home improvement service company specializing in both large and small jobs in the San Antonio area. We are looking for management support including capacity planning to help the business with budgeting and scaling to identify optimal levels of operations.

RESPONSIBILITIES:

Working closely with the business owner to set and achieve the business goals

Leading and managing the team of service technicians and projects

Ensuring high-quality execution for all jobs; monitoring post-job satisfaction of customers, and managing expectations about the scope of the work and costs

Completion of staffing tasks including recruiting, hiring, training, retention and staff scheduling

Maintaining all information related to sales, estimates, job, and other operational details

Performing office responsibilities including the purchasing of supplies and maintaining an organized workspace.

Overseeing relationships with customers, realtors, property managers and other service companies within companies’ target markets to increase sales and measure the return/effectiveness of these activities

SKILLS AND REQUIREMENTS:

Highly organized and process oriented

5+ years hands on experience with a knowledge of principles, techniques, equipment, and supplies used in the handyman industry, as an Operations Manager, or similar leadership role conducting similar activities to what's listed above

5+ years of experience leading teams to achieve exceptional customer experiences

Computer experience with MS Office including Excel

Possess excellent customer communication and independent work skills

Strong desire to help others excel and hit goals

A strong work ethic and highly dependable

Able to perform physical labor work including bending, lifting (50+ lbs), and handling tools

Valid driver's license

Experience with ServiceTitan is not required, but would be helpful

Ready to Join Our Team?

If you have a strong background in construction, leadership skills, and a drive for business growth, we want to hear from you! Apply today and take the next step in your career.