Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a Construction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction. Projects could be between Hagerstown and Baltimore.

Responsibilities:

Evaluate and manage the repair process

Manage multiple subcontractors

Touch every job every day and keep the job moving

Educate customers on process

Ensure all subcontractors paperwork is up to date

Identify and document project scope of work

Maintain customer and client communications

Review estimates

Obtain customer and client agreement on scope and estimate

Ensure proper permits are acquired

Create project schedule, timeline, and budget

Identify and qualify subcontractors and resource providers

Negotiate terms and set expectations with customers and clients

Assist with executing contracts and collecting AR for your jobs

Qualifications:

Superb customer service track record

Effective written and oral communication

Experience in restoration and/or construction preferred

High school diploma/GED (Degree Preferred)

Experience in the construction project management field

Project Management Professional (PMP) certification preferred

Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

Exposure to extreme conditions such as heat

Walking and standing for long periods of time, driving, sitting, climbing

Ability to climb ladders and work at ceiling heights

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.