Job Summary:

Supervise, train, and assist field service technicians/ engineers while being responsible for all aspects of team’s field service work, including customer communication, sales, job estimating, scheduling, reports, and billing. Performs electrical apparatus construction work onsite at customer’s facilities. Responsible for troubleshooting, training, establishing LOTO, interacting with customers, report writing, etc.

Reports To:

Construction Services Manager

Company Overview:

Founded in 1985, Premier Power Maintenance is a leading provider of high voltage specialty services, NETA testing, P&C Commissioning, Life extension and Specialty Construction Services. Premier Power Maintenance strives to provide a relaxed, yet professional atmosphere that is fun to work in and one truly based on values, morals, and respecting our team members to the highest level. Premier Power Maintenance defines its services in six primary areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair. Our goal is to provide customers with a safe, dependable, and uninterrupted power supply. We invest heavily in redundant tooling, test equipment, and team member training, which helps ensure an immediate and effective response to any service request. We have highly qualified field service personnel capable of assuring our customers that all emergencies will be handled promptly and professionally. We take pride in our safety and unparalleled expertise in the field.

Essential Duties and Responsibilities:

Assist Management with developing training, career paths and succession planning for all team members.

Directly supervises teams of 4-6 field technicians.

Responsible for timely customer deliverables including project reports and billing information.

Direct and oversee electrical substation project installations.

Analyzes projects and identifies areas to improve efficiencies and profitability while still meeting customer expectations.

Plans and participates in safety meetings, training, and audits.

Supports management in the planning, scheduling, execution, and cost management of field projects as well as organizational goals and objectives.

Assigns project tasks and ensures that materials, tools, labor, and equipment are scheduled in a timely manner to meet project schedules.

Interacts with the customer to make sure project is on schedule and their needs are met.

Responsible for maintaining quality standards of Premier Power Maintenance.

Actively participates in hands on construction activity when it is necessary.

The above list of duties is not to be construed as an exhaustive list, other duties logically associated with the position may be assigned.

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Knowledge, Skills, and Abilities:

Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.

Ability to diagnose complex mechanical and electrical problems.

Extensive knowledge regarding the installation, configuration, and wiring of all types of electrical switchgear and equipment in all voltage classes.

Strong communication and problem-solving skills.

Ability to read and interpret prints, diagrams, manuals, and schematics.

Must have intermediate PC skills including email, internet, data entry, and Microsoft Office.

Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.

Ability to work independently, while utilizing excellent judgement.

Has demonstrated the ability to be consistently on time for daily work assignments, meetings, training, etc.

Demonstrates organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.

Ability to supervise projects and manage a project budget.

Demonstrates the responsibility required to keep tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.

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Work Environment:

• Must be willing to relocate within 60 miles of Indianapolis, IN.
• Corporate business hours are Monday-Friday, 7:30am-4:30pm, but depending on the scope of works hours outside of business hours will be required.
• Work in close, but safe, proximity to live electrical substations.
• Must be able to work overtime including nights, weekends, and some holidays.
• Ability to push, pull, lift, stoop, climb, shovel, and work at elevated positions.
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner.
• Must be willing and capable of working with hands and working in a heavy industrial environment.
• Must be able to lift and maneuver at least 50 pounds.

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Education and Work Experience:

• Requires a High School Diploma or GED. Bachelor’s or Associate’s Degree in Electrical/Electronic Technology, or Military experience is preferred but not required.
• Higher Education, Industry Certifications, or Substation/Lineman Apprenticeship is preferred.
• Requires a minimum of 5 years of experience in a heavy industrial electrical background is required.
• Requires a minimum of 5 years of experience in direct supervision in a field service industry.
• Project management experience and be able to support management in the planning, scheduling, execution, and cost management of field projects.

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Other Requirements:

• Must be able to pass a pre-employment criminal background check, education verification, motor vehicle report, physical abilities test, an approved hair and urine drug screen, as well as periodic, unannounced random testing.
• Must have a valid driver’s license and must have or be willing to obtain an endorsement to operate a combined vehicle weight up to 26k lbs. CDL license preferred.
• Must be willing to obtain a company paid TWIC, OSHA 10 hour, NFPA 70-E and, CPR training.

Benefits:

Premier Power Maintenance firmly values each team member. Therefore, Premier Power Maintenance offers an exceptional benefits package, including:

• 100% of premiums paid by employer for team member short-term disability, long-term disability, and life insurance.
• 100% of HDHP medical, dental, and vision insurance premiums for the team member and 50% of the premiums for dependent coverage. A generous PPO plan is also available.
• Generous paid time off policy, with option to carry over year to year.
• 8 paid holidays per year.
• Internal referral bonuses.
• Years of service bonuses.
• NETA testing incentives.
• Field service incentives for selling additional work.
• Travel per diem reimbursement.
• Annual workplace giving volunteer hours.
• Education assistance program.
• Potential relocation reimbursement.
• Discretionary annual raise and performance bonus with performance review.
• Multiple team building events throughout the year.
• Up to 4% match on 401k contributions, plus annual discretionary profit-sharing plan.
• Company service vehicle with fuel card for company use.
• Company cell phone, computer, and credit card.
• Annual uniform and safety boot allowance. __

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To learn more about Premier Power Maintenance, please visit our website at www.premierpowermaintenance.com .

_Premier Power Maintenance is an EEO/AA employer who values and embraces workplace diversity. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability and/or veteran status. _

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Required Skills

Required Experience