Summary The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

Primary Roles and Responsibilities

1. Customer Satisfaction a. Compile and resolve punch list items. b. Perform final walk-through with customer. c. Secure a signed Completion of Completion and Certificate of Satisfaction from customer.

2. Project Communication a. Conduct pre-construction meetings with customers. b. Provide project updates (daily narrative) to customers and clients.

3. Construction Management a. Schedule all subcontractors and material suppliers. b. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work. c. Document all project activities in the job file in WC 2.0. d. Execute change orders.

4. Subcontractor/Resource Provider Management a. Set expectations on a project-by-project basis. b. Maintain quality standards through site inspections. c. Provide evaluation and rating of all vendors and subcontractors. d. Coordinate inspections with local jurisdictions.

5. Cost Control and Schedule Adherence a. Ensure material suppliers deliver exactly what was purchased. b. Ensure subcontractors complete all work in accordance with their purchase orders. c. Validate schedule and progress. d. Identify areas outside of the contracted scope of work.

6. General a. Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator

Necessary Experience and Skill Set  Superb customer service track record  Effective written and oral communication  Basic math skills  Experience in restoration and/or construction preferred Formal Education/Training  High school diploma/GED

Physical and Work Environment Requirements Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud.

Compensation includes Vehicle and Phone Allowance

Benefits Great Benefits

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.