Primary Responsibilities
Customer Satisfaction
Compile and resolve punch list items.
Perform final walk-through with customer.
Secure a signed Completion of Completion and Certificate of Satisfaction from customer.
Conduct pre-construction meeting with customer.
Provide project update (daily narrative) to customers and clients.
Schedule all subcontractors and material suppliers.
Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
Document all project activities in the job book.
Execute change orders.
Set expectations on a project-by-project basis.
Maintain quality standards through site inspections.
Provide evaluation and rating of all vendors and subcontractors.
Coordinate inspections with local jurisdictions.
Ensure material suppliers deliver exactly what was purchased.
Ensure subcontractors complete all work in accordance with their purchase orders.
Validate schedule and progress.
Identify areas outside of contracted scope of work.
Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator
Necessary Experience and Skill Set
· Superb customer service track record
· Effective written and oral communication
· Basic math skills
· Experience in restoration and/or construction preferred
Formal Education/Training
· High school diploma/GED
· Project Management Professional (PMP) certification preferred
Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 8:00 a.m.–5:00 p.m., Monday–Friday, 40 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Benefits available upon start of employment:
Paid Time Off
Paid Holidays
Health Insurance – Company pays ½ of employee premium
Kavira Health Benefit
HSA
Dental insurance
Retirement Plan- Company matches up to 3%
Free Life Insurance coverage
Short term disability (voluntary)
Employee Resource Group
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.