Job Description

As a Facilities & Construction Coordinator at The Tile Shop, you will play a pivotal role in ensuring a well-functioning and productive environment for our valued employees. This position is ideal for individuals who enjoy taking on diverse responsibilities and want to be at the forefront of creating a streamlined workplace experience. You will be responsible for managing various facilities-related tasks, including help desk tickets, to ensure timely and efficient resolutions. This role is both exciting and challenging, offering the opportunity to make a noticeable impact on the daily operations of the company.

Key Responsibilities:

• Address a high volume of help desk tickets related to facilities requests, troubleshooting, and maintenance inquiries promptly, ensuring minimal disruption to employees' workflow.
• Resolve facilities-related issues by collaborating with internal teams, external vendors, and contractors, ensuring all problems are efficiently resolved within agreed-upon service level agreements.
• Help maintain an organized inventory of facilities supplies, ensuring stock levels are adequate and reorders are placed on time.
• Coordinate and schedule preventive maintenance activities, inspections, and repairs to ensure that all facilities and equipment are in optimal working condition.
• Assist in reviewing & managing facilities budget and expenditure, tracking and reporting on expenses, and identifying opportunities for cost savings.
• Support the Construction and Facilities Department with routine inspections and compliance reporting.
• Assist with contract management by maintaining and tracking project-related documents, including contracts, change orders, and progress reports.
• Order and track materials, tools, and equipment for ongoing construction projects
• Help manage workflows between the facilities and construction teams, ensuring that priorities are met in both areas.
• Provide administrative support for meetings, including preparing agendas, taking minutes, and tracking follow-ups.
• Perform other duties as assigned to support organizational growth and adapt to evolving needs.

Qualifications

Education:

• High school diploma or equivalent; Associate’s degree in business, construction management, or a related field is preferred.

Experience:

• 2+ years of experience in facilities management, construction coordination, or a similar administrative role.
• Experience with contract management, product ordering, and tracking is highly preferred.
• Familiarity with facilities management software, project management tools, and/or construction documentation systems is a plus.

Skills:

• Strong organizational skills with the ability to prioritize multiple tasks.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work collaboratively across teams and departments.
• Detail-oriented and capable of managing complex documentation and tracking systems.

Working Conditions:

• Hybrid or on-site position, with some flexibility depending on department needs.
• Occasional weekend work may be required based on retail store location needs.
• This position may require up to 10% travel, including visits to facilities or construction sites as needed for inspections, project tracking, and vendor coordination.

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Competitive Pay
• Individual Career Growth Opportunities
• Competitive & Comprehensive Benefit Package
• HSA Employer Contributions
• 401(k) Plan with employer matching
• Paid Time Off
• Team Focused Work Environment

The Tile Shop is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.