JOB SUMMARY

As a Consultant, you will lead organizations through transitions to optimize business operations, strengthen organizational culture and adopt new practices and technology. Your role involves assessing current organizational practices, identifying potential obstacles to change, and developing tailored plans to ensure smooth transitions. Utilizing strong communication and interpersonal skills, you will collaborate with stakeholders at all levels to foster a culture that embraces change while maintaining operational effectiveness. Ultimately, you will play a crucial role in guiding clients toward successful and sustainable transformational outcomes. Your work may include creating presentations, leading client discussions to gather input, providing feedback to staff to strengthen work products and analyzing data into themes and trends.

ABOUT US

Hey there, we’re Totem! We’re a small, boutique management consulting firm based in DC. We value things like authenticity, curiosity, and – well – a really good sense of humor. We work hard to create a diverse and engaging workplace, self-driven by employee ideas and energy. Our people span the U.S. and primarily work remotely with a mix of government, commercial, and nonprofit clients. As consultants, we consider ourselves professional problem solvers. While we primarily focus on the human capital, change management, and organizational development space, we also offer complementary services like process improvement, strategic communications, and project management. We’re proud to be ranked on the 2024 Inc 5000 Fastest Growing Companies list, as the second highest-ranked business products and services firm in Washington, DC, and to be named a Washington Business Journal ‘Best Place to Work’ in 2024.

Our people are our greatest asset, and we’re proud to offer a blend of benefits, balance, and learning opportunities to support our people in both their consulting careers and personal lives. Join us and help build the place where you’re proud to work.

Founded in 2018, Totem is a Small Business Administration (SBA), 8(a) certified, Native American-owned consultancy .

ESSENTIAL FUNCTIONS

• Leading work streams within a client engagement
• Designing and leading interviews with client staff
• Building creative solutions, such as organizational structures, processes, and people-oriented programs
• Planning projects and tracking project status, keeping leaders informed of project risks/issues
• Developing storyboards, core messages and key data points to guide presentations with clients
• Writing clear and concise communications for executives and broad audiences
• Leading client meetings to review work products, task status, and next steps
• Participating in business development efforts, writing proposal content and supporting account plans

REQUIRED SKILLS AND ABILITIES

• Leads work streams or small projects successfully with autonomy
• Effectively sets priorities, tracks deadlines and quality, escalates risks, and provides technical expertise
• Designs complex solutions and assists with financial tracking
• Owns work product from beginning to end, drafting a storyboard and content, and finalizing content to review with clients
• Facilitates successful client sessions, identifies the right problem, and communicates in a way that fosters client commitment
• Contributes meaningful outputs to Business Development activities through the drafting of proposals, white papers, and other opportunities to demonstrate thought leadership
• Provides feedback and guidance to team members to develop skills and enhance performance
• Demonstrates resiliency and adaptability, adjusting approaches to meet changing client needs
• Uses Microsoft Office 365 tools with high fluency
• Adjusts to evolving project needs while maintaining a calm, professional approach grounded in flexibility and humility

EXPERIENCE AND CREDENTIALS

Required Experience and Credentials:

• Bachelor’s Degree and 4-7 years of professional experience in one of the following functional areas: Organizational Development, Change Management, Employee and Customer Experience, Strategic Communications, Organizational Psychology, Process Improvement, Diversity, Equity, Inclusion, and Accessibility (DEIA), Learning & Development, Human Capital, and/or Project Management/Analytics
• In place of a degree, 7-10 years of transferrable work experience will be considered
• Ability to obtain Public Trust Security Clearance

Preferred Experience and Credentials:

• Management Consulting experience within the federal sector
• Master of Business Administration (MBA) or other related field of study
• Prosci certification and/or, Certified Change Management Professional (CCMP)

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BENEFITS

At Totem, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about all Totem offers.

TRAVEL EXPECTATIONS

This is a hybrid job with 80-90% percent of work conducted remotely and up to 20% travel. Further details are provided below.

Occasional travel may be required for client workshops or onsite presence, but this is not a traditional on-the-road consulting role. Totem defines local travel as travel that is within 50 miles from the client location. On an as needed basis and as directed by the client, staff may be required to travel locally to the client location. Local travel will not be reimbursed by Totem. Travel performed for personal convenience or daily travel to and from work at the designated work site will not be reimbursed.

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We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.