Job Description
Heartland REMC is now accepting applications for two Consumer Services Representative positions. Job responsibility includes, but not limited to, representing the Cooperative in a friendly and professional manner that positively influences all visitors and contacts with the REMC. Assists members in establishing, maintaining, and disconnecting electric service within the policies established by Heartland REMC. Assists members with billing, payment arrangements and account information, and promotes REMC programs to better serve the consumer. Applicant should have considerable skill in effectively dealing with a variety of people under difficult circumstances. Must be able to listen and respond courteously to members' comments and complaints, resolve problems within the scope of this position and refer specific problems and inquiries to the appropriate Cooperative personnel. Applicant must be willing to work at either office.
Heartland REMC offers competitive salary and benefits and opportunity for professional growth.
Heartland REMC is an Equal Opportunity Employer
Qualifications
Associates degree is preferred but not required.
Candidates must also have knowledge of office equipment and computer experiences including Microsoft Office products.
Additional Information
What is in it for you:
A Full Job Description is available upon request. No phone calls please.