Job Description

A professional job-seeker is needed for a _BUSINESS SUPPORT II _role in _JACKSONVILLE, FL! _The Business Support II role will primarily be responsible for overseeing financial operational and project performance reporting. 

RESPONSIBILITIES OF THE BUSINESS SUPPORT II INCLUDE:

• Overseeing journey financial operational and project performance reporting, including consulting with business partners on budget and KPIs. 
• Collaborating with other business areas to reduce administrative costs. 
• Understanding strategic direction of the Research, Shop and Renew customer journey 
• May develop communication messaging and presentations for presentation throughout the organization and acts as a spokesperson for leadership, as appropriate.
• Facilitating journey meetings and maintaining frequent contact with Managers and internal/external business partners to obtain and share information for influencing prioritized work efforts, decisions, concepts, and/or providing advice that impacts business objectives 
• Providing consultative support to organization management within context of overall strategic objectives; typically supports senior management.
• Synthesizing customer data/information and mapping customer processes to advise senior leadership on opportunities, risks, and cost versus benefits for business processes and systems

REQUIREMENTS OF THE BUSINESS SUPPORT II:

• Experience in health insurance industry with an understanding of end-to-end sales, renewal and group/member enrollment processes for Individual and Group business
• Experience with processes and/or tools supporting internal and external agencies and agents
• Proven experience working with data and statistical analysis
• Experience leading or supporting one or more projects utilizing Agile and Waterfall Project Methodologies
• Project Management Professional Project Management / Change Management experience (e.g. PMP)
• Proficient in use of Microsoft Word, Excel, PowerPoint, Visio
• Highly collaborative with a demonstrated ability to build strong, credible relationships and teams within all levels in the organization

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, and with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

Company Description

CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.