Job Description

Multiple job-seekers are needed for a CALL CENTER REPRESENTATIVE position in WILMINGTON, DE! As the Funder, you will primarily be responsible for entering data and responding to dealer inquiries. This is a full time, open-ended contract position.

RESPONSIBILITIES OF THE CALL CENTER REPRESENTATIVE INCLUDE:

• Handling phone calls and various administrative duties.
• Preparing AHFC contract packages, accurately entering data, and working with dealers.
• Reviewing and preparing paperwork, ensuring it is all complete and accurate.
• Correcting any dealer errors.
• Ensuring timely follow-up.
• Processing credit department check requisitions.
• Performing research as needed

REQUIREMENTS OF THE CALL CENTER REPRESENTATIVE:

• High School Diploma/GED, Bachelor's Degree Preferred
• Proficient in MS Office (Word, Excel)
• Excellent communication, interpersonal, and customer service skills
• Strong planning and organizational skills
• Flexible and able to work weekend hours if necessary

Company Description

CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.