Contents Manager

Paul Davis Restoration of Tidewater and Virginia Beach VA

Contents Manager

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Training & development

    Team Qualifications (Requirements):

    Desire to join a world-class team and contribute a positive attitude

    Dedication to customer service

    Ability to lead others from diverse backgrounds

    Excellent written and verbal communication skills

    IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)

    Ability to adapt to change

    Valid driver's license with a clean record

    Have the ability to work nights/weekends and overtime, if needed

    Desire to continually learn new things

    Role on the Team (Job Responsibilities):

    Foster an environment of collaboration and teamwork within the division and company

    Self-managing and time management skills

    Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

    Job schedule management and coordination

    Focus and dedication to providing excellent customer service.

    Assist other team members when needed and foster a positive working relationship with other departments.

    Be a great representative of our brand!

    Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.

    Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.

    Re-inspect job sites for quality control.

    Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.

    Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.

    Manage projects and existing crews

    Supervise pack-outs and inventory/evaluation of items

    Team Compensation and Benefits:

    Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities

    Monthly cross-training opportunities to advance your career

    Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensure team members get the time they need for personal matters while still being able to work full time.

    Paid training

    Great culture and team dynamic

    Hourly pay: $16.00 to $22.00/hour based on experience and certifications

    Bonus opportunities based on performance