Job Description

Are you looking for an exciting career supporting a major wirless carrier's customer service? This is the perfect position for a tech savvy problem solver with a desire to understand concerns, build trust, and position new & better solutions with every customer. We will train you to be successful in this role and help you grow your career and your income. We have on-site positions, but you must be willing to travel and work from the office in Boise, ID.

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RESPONSIBILITIES:

Actively listen to customers to understand concerns Provide information about their current plans & products Identify & position new solutions and services that align with their needs Navigate through multiple computer applications with speed & accuracy

REQUIREMENTS:

A USB wired headset with noise canceling microphone (gaming or 3.5mm plug-in headsets are not compatible) 18+ years & high school diploma/GED Professional positive attitude & courteous telephone etiquette Training is onsite in Boise, ID After Completion of Full-Time Training, Part-Time hours can be accommodated BENEFITS & PERKS:

$15/Hour Base + Monthly Performance Bonus & Over Time ($1-$4/hr extra) Access up to 50% of your pay immediately after your shift Health insurance (medical, dental, vision) & other benefits Paid Training Opportunity to grow quickly into a trainer or supervisor

Company Description

Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. Our Fortune-500 clients rely on our vast expertise in customer care management. Continuum customer care and call center solutions leverage world class voice, chat, email, and social technologies. We have over 15,000 employees in major international markets and serve tier 1 clients across multiple industry verticals.