Contract Senior Application Support Engineer

MUST be local to Iselin, New Jersey. Hybrid Schedule, at least 3 days onsite

Qualifications:

• 10+ yrs in Application support.
• Providing L1/L2 support coverage.
• Resolving user Inquiries and handling Production Incidents.
• Experienced with Sql, ETL ,Linux, Windows
• User access reviews, Audit reviews, IDM reviews
• Help in coordinating/Managing DR flips
• Supporting Tidal jobs
• Good to have prior application support experience with any of these.(Murex, Smartloan, Loanet, Broadridge).
• Supporting applications under Market Operations Support group.
• Experience with settlement, collateral and reg reporting(FI/EQ) and derivatives product.
• Working with various vendors to support different applications.
• Strong written and verbal communication skills.
• Resolving user queries from business users.
• Picking up prod Incidents, Tidal Job failure tickets troubleshooting them and resolving them.
• Documenting and maintaining support knowledge share on Confluence.
• Working on data review by Audit teams, IDM team.
• Running reports for business users by querying DB.

Skills:

• Experienced with Sql, ETL ,Linux, Windows
• User access reviews, Audit reviews, IDM reviews
• Good to have prior application support experience with any of these.(Murex, Smartloan, Loanet, Broadridge).

Education:

• Bachelor’s in computer science, Information systems or similar field.