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Work From Home Customer Service Agent

Contractor Connect llc

Work From Home Customer Service Agent

Cape Coral, FL
Full Time
Paid
  • Responsibilities

    Job Description

     

    Customer Service Position - No sales or Cold Calling Our A+BBB Rated company follows up on requests from homeowners for a home improvement quote. We are looking for a personable, self managed, motivated, and organized individual for a customer service agent position assisting homeowners with Home Improvement project quotes. Shift Available: Mon: 9am - 5pm Tues: 9am - 5pm Wed: 9am - 5pm Fri: 9am - 5pm Sat: 9am - 5pm

    Mon: 12pm - 8pm Tues: 12pm - 8pm Wed: 12pm - 8pm Fri: 12pm - 8pm Sat: 9am - 5pm

    -$12hr can scale to $15 within 30-90 days depending on experience/production (Payroll) Skills we're looking for: -Able to make continuous outbound calls to homeowners who've requested assistance with a Home Improvement project (Verify Request, Qualify them and Connect them). -Experience with basic computer skills & navigation. -Able to work from home or remotely -Organized and self managed with a quiet space free from background noise -Efficient at texting -Located in Florida (MUST be a Florida resident)

    Tech Specs:

    *At least 6GB RAM

    *At least 30mbps Down & 5mbps Up

    *Fast and functioning internet, computer with Windows 8 or above (No Macs)

    *Wired headset with mic built in

    *External mouse, no track pads. Please send Resume, availability Mon-Sat, and a brief description of your skills/experience/reason(s) you'd be a good fit for this position. Thank you for considering a position with us and I look forward to your application!

    Company Description

    We are a FL based, A+ rated and reviewed, steadily growing "middle-man" service connecting homeowners in need of a home improvement estimate with our exclusive contractor clients. This position would entail attempting to schedule a demo call between our marketing director and potential contractor clients in targeted areas, using phone calls, Email, LinkedIn, social media, mailers, etc.; as well as researching these target areas to find additional potential partners.