Summary
The Cook enhances the guest experience by consistently delivering convenient and enjoyable food options through efficient and effective food preparation to improve the overall movie entertainment experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Prepare and present food items according to instruction to ensure options are fresh and readily available for guest purchase.
Monitor and maintain food and beverage quality to ensure guests are served products that enhance the Emagine entertainment experience.
Maintain and organize kitchen environment and equipment to ensure employees are able to perform all required job duties in a clean and safe environment.
Rotate stock by dating all food and beverage items to ensure products stored are effectively monitored and utilized for guest consumption.
Perform daily closing duties which include sweeping, mopping, stocking, and washing dishes to ensure the Emagine kitchen is clean and prepared for the next entertainment shift experience.
Assist other team members when needed, to ensure an efficient and proactive work environment.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments; develops new approaches to meeting customer needs and sales goals; able to follow instructions and respond to management direction; develops alternative solutions.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; completes daily tasks correctly and on time; supports organization's goals and values.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Performance Measurements
Pizza Cook functions are efficiently, accurately, and effectively performed in accordance with established policies and standards.
Food and beverage quality consistently meets guest expectations. Items are readily available for consumption and meet established guidelines.
Kitchen area is consistently clean and safe. Food items are stocked, dated and rotated appropriately.
Good working relationships and coordination exist with other team members and management.
Customer Service goals are consistently met and promotions are supported.
Computer Skills
Basic computer skills
Certificates, Licenses, Registrations
Not applicable
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate to loud.
Acknowledgements The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.