Job Description

This position will report to the Senior Manager of Global Brand Standards and be part of the team responsible for providing factory audit program support to the Universal Partnerships and Experiences group and their Licensees/Partners.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $40,000 - $65,000

Qualifications

** Responsibilities include:**

• Manage audit requests, submit, and track all audits sent to audit firms and provide scheduling pushback support, including Virtual Audits and Spot Checks.
• Manage daily audit requests in Benchmark through reporting and track all CAP eligible audits.
• Update Salesforce by pulling daily reports from Benchmark.
• Managing batch updates and data uploads between Benchmark and Salesforce using Excel SQL reporting.
• Accurately update Licensee and factory information in internal database.
• Generate accurate approved factory lists.
• Promptly issue waiver and audit approval letters while ensuring accuracy at high volume.
• Promptly identify and escalate issues to Licensee support and supervisor.
• Support supervisor on team projects and other duties as assigned.
• Create waiver assessments in Salesforce and assign to correct regional manager for review.
• Support Sr. Manager on GBS Corporate responsibilities, including keeping Benchmark up to date with all Business Unit factory data.
• Promptly respond to submissions and inquiries sent to general program inbox.
• Provide global Licensees with status of factories and guidance towards obtaining approval.

** Qualifications/Requirements:**

• Two or more years of office experience and data entry.

** Desired Characteristics:**

• Bachelor’s degree in related field preferred.
• Ability to handle pressure and maintain accuracy in a high-volume environment.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint in a Windows environment.
• Exceptional organizational skills; ability to multi-task and pay close attention to detail.
• Clear and concise written and oral communication skills.
• Strong customer service skills.
• Ability to adapt to a changing environment and handle multiple priorities.
• Second language a plus.
• Salesforce experience is preferred.

** Additional Requirements:**

• Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.