Coordinator

Paul Davis Restoration of Lexington, KY

Coordinator

Lexington, KY
Full Time
Paid
  • Responsibilities

    Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!

    Join the Paul Davis Team!

    $40,000 - $46,000 per year

    Coordinator

    Coordinators will work within our Sales, Emergency Services (Mitigation) Department and/or our Reconstruction Department. The Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize jobs and support team members as assigned.

    Medical, Dental, Vision & 401(k) benefits

    Maternity, Paternity & Adoption Leave

    Paid Holiday, Vacation & Sick Days

    Company Cell Phone

    Advancement Opportunities

    RESPONSIBILITES:

    May support Mitigation Manager, Reconstruction Production Manager or Project Director when needed

    Answer incoming calls on office and mobile lines

    Complete intake for new losses

    Collaborate with clients, customers and vendors

    Complete job notes in operating systems

    Complete compliance tasks in main operating systems

    Create new loss (jobs and projects) files

    Create and send invoices for jobs/projects

    Maintenance and filing of job files and project documentation

    Make collections calls for the Accounts Receivable department

    Run reports in main operating system, RMS

    Confirm that the current jobs are on schedule

    Coordinate job/project schedules, resources, equipment, and labor

    Liaison with clients to identify and define jobs

    Ensure the client’s needs are met from start to completion of job

    Assist Project Managers with job updates and job information

    All other duties as assigned

    Competency – Knowledge, Skills and Abilities:

    Knowledge of Microsoft Office applications (Outlook, Word, Excel)

    Customer Service Skills

    Communication skills

    Typing skills

    Administration skills

    Ability to learn and operate our primary operating systems: RMS, Xactimate, Luxor, Contractor Connection, ADP, Sage, SharePoint, and One Drive

    Ability to create documents and invoices

    Ability to answer and communicate with customers over the phone

    Ability to work office equipment (printer, phone system, computers)

    Ability to work independently

    Ability to coordinate multiple jobs within the same time frame

    Stress Management and Composure

    Maintain a level of confidentiality

    Required Education and Experience:

    High School Diploma or GED required

    Customer Service experience

    Three plus years’ experience in an Administrative position

    Preferred Education and Experience:

    Associate Degree Preferred

    One or more years’ experience within the restoration industry or related industry

    Physical Requirement

    Must be able to stay in a stationary position up to 100% of the time

    The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

    Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.

    Must be able to observe and perceive information on a computer and documents

    Must be able to communicate and converse with customers over the phone

    Occasionally will lift up to 10lbs

    Ability to safely operate a company vehicle

    Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

    Reasonable Accommodation for Disability:

    Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer:

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.